The quadrants created by this matrix are: When aligned together, the criteria makes up several groups (or quadrants) that objectively show which set of features to build first, which to do next, and which to not do at all. If you can get more value with fewer efforts, that’s a feature you should prioritize. Can you afford the cost of building and provisioning the feature? Operational costs, development time, skills, training, technology, and infrastructure costs are just some of the categories that you have to think about when estimating complexity. The feature or product must also work for our business. It’s not enough that we create a feature that our customers love.
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